The Mobile City Council is preparing to decide whether to revoke the local business licenses of two franchise operations after more than 100 residents reported paying deposits and not receiving promised roofing or window work.
Allegations, investigation and an imminent council vote
At a public hearing, homeowners described months of delays and missed work by Window Depot of Mobile and All Weather Roofing, both owned locally by Ward and Theresa Fendley. Investigators with the Mobile Police Department are examining a potential fraud case involving more than $910,000 tied to unfinished projects, city officials said.
One victim, who signed a contract just before Christmas and paid a $10,000 deposit for new windows, said she was repeatedly told the project was delayed by the manufacturer before discovering other franchise locations reported no such delays. That homeowner is among 108 people in Mobile who say they paid deposits and never had work completed.
“My heart goes out to the hundreds of victims,” said Mayor Spiro Cheriogotis, adding he hopes the individuals affected can be made whole.
Local consequences and next steps
The council could vote as early as Tuesday, July 14, 2026, during a meeting at Government Plaza. The potential action targets the business license registration tied to a local address at 1172 W. I-65. Neither Ward nor Theresa Fendley attended the hearing, and they could not be reached for comment at the meeting.
Homeowners who spoke at the hearing described a practical hardship: remodeling plans stalled, savings spent and uncertainty about recovering funds. City leaders framed the matter as more than a small-business dispute because the number of affected residents and the dollar amount place it beyond routine consumer complaints.
- Number of alleged victims: 108 in Mobile
- Estimated total involved: more than $910,000
- Example deposit cited at hearing: $10,000
| Item | Figure |
|---|---|
| Reported victims in Mobile | 108 |
| Estimated total value under investigation | $910,000+ |
| Example unpaid contract deposit | $10,000 |
City officials and the police said the administrative decision about business licenses is separate from — but related to — the criminal investigation. If the council revokes licenses, it would remove local authorization for those franchises to operate in Mobile while criminal and civil avenues proceed.
For homeowners, the immediate questions are whether local government action can halt further sales, whether law enforcement will recover funds, and what civil remedies remain for those who paid and did not receive services. The council hearing will be closely watched by contractors, consumers and neighborhood leaders concerned about consumer protection standards in Mobile.
Residents with information related to the cases or with similar complaints were urged to contact the Mobile Police Department as investigators continue their review.
