SALT LAKE CITY — A new e-scooter operator began service Wednesday, introducing more than 1,000 electric scooters across the city and replacing the previous vendor under a five-year agreement.
California-based Veo Micromobility will deploy a fleet split roughly in half between a traditional standing model, the Astro, and a seated model called the Cosmo. Company officials say the seated option provides "greater comfort and stability and an accessible way to get around."
What changes for riders
The new fleet means Salt Lake City now has two permitted scooter operators: Veo and Lime Micromobility. City officials narrowed the number of operators to two following the scooter boom that began in 2018, a policy intended to reduce complaints and better manage shared devices.
Veo is promoting its launch with a "Pioneer Pass," which offers up to 45 minutes of free riding per day through the end of the month. Typical pricing in other cities where Veo operates has been about $1 to start and roughly 39 cents per minute thereafter, according to the company.
"With half of our fleet made up of seated scooters, we're expanding access to shared transportation by giving more residents a comfortable, approachable way to get around. We look forward to partnering with the city to improve transportation options and make the city more accessible to all,"
— Jeff Hoover, Veo's director of government partnerships, in a company statement.
City contract and context
Wednesday also marked the first day of Veo's five-year operating agreement with Salt Lake City, which replaces Spin for the city's latest contract term. Sofia Jeremias, a spokeswoman for the Salt Lake City Department of Community and Neighborhoods, said Veo's focus on an inclusive and accessible shared mobility program was a distinguishing factor during the bid process.
Terms of the contract were not immediately disclosed by the city.
Usage trends and parking
City data show scooter use has fluctuated in recent years. In 2025, scooters logged more than 278,000 trips totaling 284,090 miles, though that was with roughly half the number of scooters that were operating in 2023, when riders logged over 1 million miles.
| Year | Trips | Miles |
|---|---|---|
| 2025 | 278,000+ | 284,090 |
| 2023 | — | 1,000,000+ miles logged |
- Operators: Veo and Lime are the city's two permitted scooter companies.
- Fleet makeup: ~50% standing Astro scooters; ~50% seated Cosmo scooters.
- Launch offer: Pioneer Pass — up to 45 minutes free daily through month end.
For Salt Lake City residents, the new operator expands the variety of devices on the street and introduces more seated scooters, which city officials and Veo say can improve accessibility for riders who prefer or require seated mobility options. Officials will continue to monitor ridership, parking and public feedback as the contract proceeds.
